Frequently Asked Questions
Have questions about Golden Grind’s products, services, or ordering process? We’ve got the answers you’re looking for. Explore our FAQs below.
Common Questions
What is the origin of your coffee beans?
Golden Grind sources coffee beans from premium plantations in 12 different countries, including Colombia, Ethiopia, and Brazil, known for their quality and unique flavors.
How can I place an order?
You can place an order directly through our online shop. Simply select your preferred coffee products, add them to your cart, and proceed with the checkout process. We offer secure payment options for your convenience.
What is your shipping policy?
We offer worldwide shipping. Orders within India typically arrive within 3-5 business days, while international orders may take 7-14 business days depending on location.
Can I return or exchange coffee products?
Due to the perishable nature of coffee, we do not accept returns. However, if you are dissatisfied with your purchase, please contact our customer service, and we’ll find a solution to ensure your satisfaction.
Do you offer wholesale options?
Yes, Golden Grind offers wholesale options for cafes, restaurants, and retailers. Contact us directly to learn more about our bulk pricing and customization options.
How should I store my coffee beans?
For the best flavor preservation, store your coffee beans in an airtight container at room temperature, away from direct sunlight and moisture. Avoid storing coffee in the fridge or freezer, as this can affect the taste.
Do you offer subscriptions for regular coffee deliveries?
Yes, we offer a subscription service that delivers fresh coffee to your doorstep on a regular basis. Choose your preferred delivery frequency, and never run out of your favorite coffee.